Missing ads

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14 Feb, 2017 02:58 PM

Is there any way to check all the media to make sure it exists on the advertisers site or should I just check one at a time.

  1. Support Staff 1 Posted by Mike Cherichett... on 14 Feb, 2017 03:27 PM

    Mike Cherichetti's Avatar

    Hi Howard,

    If you go to the media listing it is possible to preview all banners so you can check them.

    In the upper right corner there is a Hide Creatives drop down. Change that to Show Creatives and press the Go button. That will make all of the creatives appear in the list of media. You can also further filter it, i.e. you can choose to only show media with an Enabled status.

    That will show you pretty quickly if all of the creatives load or not. To be honest we don't recommend allowing advertisers to host the images for ads themselves unless they have their own ad server. It's best to upload them to the ad server so they get hosted on our CDN and then you don't have to worry.


  2. Mike Cherichetti closed this discussion on 20 Feb, 2017 04:14 PM.

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