problem viewing click on HTML5 banner

Renato Ferraz Dias's Avatar

Renato Ferraz Dias

10 Sep, 2015 03:19 PM

Hello

we are having trouble publish HTML5 banner and count the clicks, the version of our advertpro supports HTML5 banner.

typically we publish the banner in the media option Type: HTML Banner, but we do not have the option URL Redirect

have some form of post this banner?

License Key: 85de1a84f059c47e09af668fd792b315

Thank you

  1. Support Staff 1 Posted by Mike Cherichett... on 10 Sep, 2015 04:11 PM

    Mike Cherichetti's Avatar

    Hello Renato,

    HTML5 banners typically require some minor changes to insert our click tracking macros into them. The process is different depending on the HTML5 authoring tool or framework that was used to design them. If you could send me the code that you have loaded into AdvertPro as an HTML banner I can see what tool was used and explain how to make the changes.

    Thanks,
    Mike

  2. 2 Posted by Renato on 11 Sep, 2015 06:37 PM

    Renato's Avatar

    the tool we are using to make the banner is Google Web Designer.

  3. Support Staff 3 Posted by Mike Cherichett... on 11 Sep, 2015 08:23 PM

    Mike Cherichetti's Avatar

    Hello Renato,

    I have not dealt with banners created using Google Web Designer before. Maybe you can send me the HTML you have entered for the media? I would be happy to take a look at it and figure out the necessary changes.

    Thanks,
    Mike

  4. Mike Cherichetti closed this discussion on 16 Sep, 2015 09:21 PM.

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