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Our ref. INC0117353 SciVisium Portal related errors.

• Edit

przemyslaw.gronkiewicz

04 Nov, 2015 08:40 AM

Hello Advertserve support,

We are receiving errors on our SciVisium portal related to your advertisements.

Example links below:

http://cineworld.advertserve.com/servlet/view/banner/javascript/zon...

http://cineworld.advertserve.com/servlet/view/banner/javascript/zon...

Coming up as 404 not found.

Please find attached screenshots and advise if there is a possibility to fix that by your side.

Feel free to contact me under my email [email blocked] or calling us under our support line 020 8987 5080 and ask for 'Benny' with our reference call INC0117353 opened for the issue.

Przemysław “Benny” Gronkiewicz
IT Service Desk Supervisor
Cineworld Cinemas
d 020 8987 5080
e [email blocked]
w cineworld.com

• AdvertServe.zip 267 KB

1. Support Staff 1 Posted by Mike Cherichett... on 04 Nov, 2015 01:21 PM

   

   Hi Przemysław,

   I sent a reply about this error to Daniel Szymanski yesterday, but perhaps he did not get my e-mail?

   It seems apparent to me that you have a template variable in the following URL that has not been replaced:

   http://cineworld.advertserve.com/servlet/view/banner/javascript/zone?zid=$NAVBAR.ADVERT_ZONEID$&pid=0&random=65089685&millis=1445495281442&referrer=http
   

   As you can see it contains $NAVBAR.ADVERT_ZONEID$ for the value of the zid parameter.

   This is not correct as the zid parameter should contain the ID# of the ad zone that you want to show in that spot.

   It gives a 404 error because there is no zone that has the ID# with a value of $NAVBAR.ADVERT_ZONEID$ so that should be corrected to pass the actual zone ID# to the ad server.

   Thanks,
   Mike

   • Edit

2. Mike Cherichetti closed this discussion on 09 Nov, 2015 02:55 PM.