or Create a profile

Home → Problems →

HTML5 banner not able to ad to campaign

field's Avatar

field

26 Nov, 2015 08:45 PM

HTML5 media that I have created does not show up as an option in campaigns. I can add the media to the campaign through media settings. But then it still doesn't show up in the campaign settings?

  1. Support Staff 1 Posted by Mike Cherichett... on 27 Nov, 2015 04:03 AM

    Mike Cherichetti's Avatar

    Hi Field,

    Yeah, this is a known issue and one we were planning on patching over the weekend. I've just pushed the patch to your account though. If you try editing that campaign again you should see the media show up there now.

    Thanks,
    Mike

  2. field closed this discussion on 27 Nov, 2015 06:12 PM.

Comments are currently closed for this discussion. You can start a new one.

  • New Issue

  • Conversation Started

  • The discussion is closed

    No more actions from Renegade Internet or the discussion starter are required.

  • Re-open the discussion

Private Permissions

This discussion is private. Only Renegade Internet support staff and members of Renegade Internet can see and reply to it.

Public Permissions

This discussion is public. Everyone can see and reply to it.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac

Recent Discussions

03 Aug, 2020 08:33 PM media ad sizes
22 Jun, 2020 06:51 PM The same adverts on the page
07 Feb, 2020 05:39 PM Third-party cookies on Click and Impression Trackers
10 Dec, 2019 05:28 PM How does AdvertServe interact with Adblocker
09 Sep, 2019 02:07 PM help with ad not showing up

Recent Articles

Linux
GeoIP
SSL
Windows
AdvertPro 4.5