Getting permission denied message sporadically

's Avatar

shani.nestingen

06 May, 2016 07:00 PM

Hi,

Within the last week I have started to get a error message while logged in that says I do not have the right access and permission is denied and it will not allow me to view or edit content with in advert serve.

  • Shani Nestingen
  1. Support Staff 1 Posted by Mike Cherichett... on 06 May, 2016 11:58 PM

    Mike Cherichetti's Avatar

    Hi Shani,

    What type of Internet connection are you using? If you are using a cellular or dialup connection the problem could be that your IP address is periodically changing. That can cause problems with staying logged in, however, if you select Normal Security Level on the login screen that should allow you to stay logged in.

    Thanks,
    Mike

  2. Mike Cherichetti closed this discussion on 12 May, 2016 01:49 PM.

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