Can't log in

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21 Feb, 2017 05:19 PM


I've been attempting to login to our account using and I keep getting the message that the connection has timed out.

  1. Support Staff 1 Posted by Mike Cherichett... on 21 Feb, 2017 05:45 PM

    Mike Cherichetti's Avatar

    Hi Mandi,

    We had a network incident within our primary data center and had to rollover to our secondary data center, which takes control panels offline but the ad servers remain operational.

    The incident has been resolved and we've reverted back to our primary data center so you should be able to access your control panel now?


  2. Mike Cherichetti closed this discussion on 27 Feb, 2017 06:07 PM.

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