Transfer of Admin to another Agency

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25 Mar, 2014 05:18 PM

A client has decided to move his website to another agency provider. We need to transfer the admin and billing to this new agency, please can you advise how to action this.

Many thanks


  1. Support Staff 1 Posted by Mike Cherichett... on 25 Mar, 2014 05:27 PM

    Mike Cherichetti's Avatar

    Hi Tony,

    You can change the administrative, billing and technical contacts for your account by clicking the following link:


  2. 2 Posted by Tony Whittingha... on 25 Mar, 2014 05:35 PM

    Tony Whittingham's Avatar

    Great thanks Mike.
    All details have been updated.
    What happens to the username and password for log on to the account, can this be changed also?



  3. Support Staff 3 Posted by Mike Cherichett... on 25 Mar, 2014 07:07 PM

    Mike Cherichetti's Avatar

    Hi Tony,

    Ok, I've updated the contact information for your account.

    I've also sent Michael an e-mail with a link to set a new password for the admin user account.

    That link will expire in 4 hours, but he can go to to request another link at any time. He should enter username admin on that form. Then his e-mail address [email blocked]


  4. System closed this discussion on 04 Apr, 2014 07:12 PM.

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