interstitial ad on mobile phone

Anne Ewing's Avatar

Anne Ewing

19 Mar, 2019 12:40 PM

We have a 550x480 pixel interstitial ad running on PBN.com and I am trying to get a responsive version of the ad to show up on mobile phones. I have edited the 550x480 zone to substitute the 300x250 size ad on mobile phones, but it does not seem to be showing up. I am not sure if there is a problem with the 300x250 zone or if is a problem with the campaign or media. I wonder if you can help me with this. The campaign is Live Nation Takeover ad 550x480 (I will attach a screenshot also). The zones I am using are 169 (Interstitial ads 550x480) and 170 (Homepage takeover for Mobile 300x250).

  1. Support Staff 1 Posted by Mike Cherichett... on 19 Mar, 2019 02:10 PM

    Mike Cherichetti's Avatar

    Hi Anne,

    I think you just have the wrong zone set to show for mobile. Looking at the Interstitial ads 550x480 zone (ID# 169) you have it set to switch to the 300x250 All zone (ID# 4) on mobile. That zone does not have any active 300x250 campaigns in it.

    -Mike

  2. 2 Posted by Anne Ewing on 19 Mar, 2019 06:02 PM

    Anne Ewing's Avatar

    thank you Mike

    ==============================
    Anne Ewing
    Production Director
    Providence Business News
    400 Westminster St., Suite 600
    Providence, R.I. 02903

    [cid:5A4DAFA5-6ADB-4C7F-A201-78C277EB14B1]
    ==============================

    From: Mike Cherichetti <[email blocked]<mailto:[email blocked]>>
    Reply-To: Renegade Internet <[email blocked]<mailto:[email blocked]>>

  3. System closed this discussion on 29 Mar, 2019 06:10 PM.

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